A multi-disciplined digital transformation consultant with expertise in data, technology, and marketing.
My work involves research, planning, problem-solving, and implementing solutions for some of the world's most recognised brands.
Experience includes end-to-end digital strategy (product ideation to consumer engagement) and development for the business, organisation, operations, and marketing.
Scope of works often includes business analysis, programme management, partner/ vendor management, and solutions development.
Digital transformation is not just about technology, it's about understanding how technology helps to inform business models and influence consumer experiences through the various layers that help to capture and measure data.
This includes what the customer experiences on the front-end including channels, content, and touchpoints to the technological drivers on the back-end including platforms, processes, and data.
COMMUNICATION, CONTENT, ENTERTAINMENT, eCOMMERCE
APPS, SaaS PLATFORMS, DASHBOARDS, APIS
MOBILE, WATCHES, TABLET, DESKTOP, AR/VR, SMART DEVICES, VEHICLES
DATA COLLECTION/ INGESTION, PROCESSING, QUERYING, VISUALISATION
SENSORS, NETWORKS, BUSINESS SYSTEMS, CLOUD, M2M
HARDWARE, SAAS, WEB SERVICES, DATABASES, LEGACY SYSTEMS
RESEARCH // STRATEGY // EXPERIENCES
Deep-dive definition and gap analysis of the consumer experience through the path to purchase. Workshop driven programmes such as the Business Model Canvas, Value Proposition Canvas, Service Design Blueprinting and Blue Ocean Strategy.
1.1 Macro/ Micro Research
1.2 Consumer Needs Assessment
1.3 Competitive Assessment
2.1 Brand Proposition Definition
2.2 Business Model Definition
2.3 Segmentation/ Archetype Definition
3.1 Value Proposition Design
3.2 Experience Design
3.3 Service Design
DESIGN // DEVELOPMENT // PROGRAMME
Sustainable application of emerging technologies such as Artificial Intelligence (AI), Automation, Blockchain, Augmented Reality (AR), Virtual Reality (VR), Mixed Reality (MR), Mobile, Gaming, Gadgets, Audio/Visual and more.
4.1 Strategic Initiatives Definition
4.2 Requirements Elicitation
4.3 Solutions Design
5.1 Digital Value Alignment
5.2 Quick wins Definition
5.3 Agile User Story Development
6.1 Project Roadmapping
6.2 Programme Management
6.3 Project (MVP) Development
DIGITAL // TECHNOLOGY // TRANSFORMATION
Close collaboration with clients to identify opportunities and develop solutions for the wider organization, including people, processes, and technologies. Including initiating, planning, executing, and controlling projects through best-practices.
7.1 Digital Health Check
7.2 Digital Maturity Assessment
7.3 Digital Value Mapping
8.1 Digital Business Ecosystems
8.2 Enterprise Architecture
8.3 Platform and Partner Networks
9.1 Organisation Domain Mapping
9.2 Operational Implementation
9.3 Data, Analytics, and Business Intelligence